To everyone else outside of your nonprofit, or any nonprofit for that matter, all your nonprofit seems to be is an organization with a cause and a reason to fundraise some serious coin. But inside the operations of the nonprofit are the people who keep it running every day of the year—the human side.
Because your nonprofit has a human element to it (every nonprofit has a human element), the operations of your nonprofit are complex. The complexity lies in the emotions and performance of your employees and how the two affect each other. As a manager, or what your manager needs to understand is that handling the human element of your nonprofit is a delicate situation and one that needs to be handled with care. Not only will it affect your employees, but also the entire nonprofit.
Interpersonal Relations and the Human Side of an Organization [Heather Carpenter]